Our Staff

Doug Suarez, HIS

Hearing Instrument Specialist

Hello, my name is Doug Suarez, and for the past 15 years, I’ve had the privilege of working as a Hearing Instrument Specialist with Audibel and Hammers Hearing. Born and raised in Peru, IL, I now live in Peru with my wife, Breanne, and our three sons. My family has owned and operated Koolmaster Co., Inc. for over 60 years, and growing up in that environment, I developed a strong sense of community and family values. After earning my Bachelor’s Degree from Illinois State University, I knew I wanted to work with a company that shared those same values.

Helping people reconnect with the world through better hearing is not only a fulfilling career, it’s also life-changing for both my patients and me. The most rewarding part of my job is building lasting relationships with those I serve and witnessing their joy when they hear sounds they’ve been missing for years—sometimes for the very first time.

When you choose Audibel and Hammers Hearing, you’re choosing more than just a hearing aid provider—you’re becoming part of an extended family, with a lifetime of support, service, and a commitment to improving your quality of life. I’m excited to guide you on your journey to better hearing, and I look forward to learning together about your hearing health needs.

Kathleen Smoode

Patient Care Coordinator

Kathy is originally from Spring Valley, Illinois and has lived there are her life. Kathy attended Illinois Community College and started working at Hammers LaSalle Clinic in 2024. Kathy began working in the hearing industry in 2024 and was drawn to the profession because she has worked in the medical field for 25 years and wanted to explore a little different avenue. What Kathy loves most about saving hearing lives is watching the response of a patient when they walk out of the office being able to hear better. Kathy strives/focuses/works on/etc. to be the best she can be in her everyday work with patients.

Haleigh Gross

Audiology Tech

Bio coming soon.

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Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Im very grateful for the help and kindness Hammers has shown me. They are always helpful and pleasant whenever I visit them. And so professional. I recommend Hammers for all your hearing needs

Karen Mosley, on Google

They always very helpful and adjust my hearing aids! Very nice people 💕

Sue Dunn, on Google

I walked in without an appointment and Doug took me right in - He basically gave my ears and aids a checkup - His knowledge and the office technology was AMAZING - I will be going back for a hearing test - I know where my next aids will be...

Joanie-Rick Felsing, on Google

Great people had problems with my devises they fixed it right away. No appt just performance and they were great

Jim Wilson, on Google

Doug is the “BEST” very thorough and professional. Everyone there does their job with maximum performance. Doug explains and shows much patience to me as senior. He makes sure I understand as well as my spouse does. I appreciate your product options as well

steve theisinger, on Google

It is always such a pleasure to deal with Doug at Hammer hearing and the front office staff. They’re wonderful.

Deborah Vessell, on Google

Great service. Thorough spends a lot of time with you, but then a lot of waiting for people behind you

Jerry Roberson, on Google

Helped me & fixed my hearing aid issues with ease. They are very welcoming & knowledgeable.

Jay Lu, on Google

Doug is always so thorough g

Judy Terando, on Google

Doug was extremely helpful, my hearing aids were not working & he went out of his way to contact the manufacturer to get the part delivered to his office. Now my hearing aids are working really well!

Larry Chaplik, on Google
Greg Grieff, on Google

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