Our Staff

Doug Suarez, HIS

Hearing Instrument Specialist

Hello, my name is Doug Suarez, and for the past 15 years, I’ve had the privilege of working as a Hearing Instrument Specialist with Audibel and Hammers Hearing. Born and raised in Peru, IL, I now live in Peru with my wife, Breanne, and our three sons. My family has owned and operated Koolmaster Co., Inc. for over 60 years, and growing up in that environment, I developed a strong sense of community and family values. After earning my Bachelor’s Degree from Illinois State University, I knew I wanted to work with a company that shared those same values.

Helping people reconnect with the world through better hearing is not only a fulfilling career, it’s also life-changing for both my patients and me. The most rewarding part of my job is building lasting relationships with those I serve and witnessing their joy when they hear sounds they’ve been missing for years—sometimes for the very first time.

When you choose Audibel and Hammers Hearing, you’re choosing more than just a hearing aid provider—you’re becoming part of an extended family, with a lifetime of support, service, and a commitment to improving your quality of life. I’m excited to guide you on your journey to better hearing, and I look forward to learning together about your hearing health needs.

Heather Harrington

Audio Tech

Bio coming soon.

Kathleen Smoode

Patient Services Coordinator

Kathy is originally from Spring Valley, Illinois and has lived there are her life. Kathy attended Illinois Community College and started working at Hammers LaSalle Clinic in 2024. Kathy began working in the hearing industry in 2024 and was drawn to the profession because she has worked in the medical field for 25 years and wanted to explore a little different avenue. What Kathy loves most about saving hearing lives is watching the response of a patient when they walk out of the office being able to hear better. Kathy strives/focuses/works on/etc. to be the best she can be in her everyday work with patients.

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Customer Reviews

Judy Grajewski, on Google

Very professional and prompt.

Henry Hackman, on Google
Jolene Kulpa, on Google

Great staff,beautiful building.

Grandpa McCrackin, on Google

1st time visiting and the excellent care will have me coming back from now on.

Jeanine Koscielski, on Google
Cheryl Stowe, on Google

Doug and his associates are always awesome!

kevin Kotecki, on Google

I have been going to Doug for awhile now. He has taken the best care of my ears! I can here better than ever and his patience answering my concerns is genuine. Thank you Doug.

Sandy Kilarski, on Google

I was very well informed about all of the hearing process and hearing aids. Doug has always been very good with me and my family.

Diana O'Connor, on Google
Linda Zavada, on Google

Always very helpful and pleasant atmosphere. I have never had any problems that they could not get taken care of in a timely manner. Just a great staff. I appreciate them very much.

JR Bishop, on Google

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