Our Staff

Doug Suarez, HIS

Hearing Instrument Specialist

Hello, my name is Doug Suarez, and for the past 15 years, I’ve had the privilege of working as a Hearing Instrument Specialist with Audibel and Hammers Hearing. Born and raised in Peru, IL, I now live in Peru with my wife, Breanne, and our three sons. My family has owned and operated Koolmaster Co., Inc. for over 60 years, and growing up in that environment, I developed a strong sense of community and family values. After earning my Bachelor’s Degree from Illinois State University, I knew I wanted to work with a company that shared those same values.

Helping people reconnect with the world through better hearing is not only a fulfilling career, it’s also life-changing for both my patients and me. The most rewarding part of my job is building lasting relationships with those I serve and witnessing their joy when they hear sounds they’ve been missing for years—sometimes for the very first time.

When you choose Audibel and Hammers Hearing, you’re choosing more than just a hearing aid provider—you’re becoming part of an extended family, with a lifetime of support, service, and a commitment to improving your quality of life. I’m excited to guide you on your journey to better hearing, and I look forward to learning together about your hearing health needs.

Kathleen Smoode

Patient Services Coordinator

Kathy is originally from Spring Valley, Illinois and has lived there are her life. Kathy attended Illinois Community College and started working at Hammers LaSalle Clinic in 2024. Kathy began working in the hearing industry in 2024 and was drawn to the profession because she has worked in the medical field for 25 years and wanted to explore a little different avenue. What Kathy loves most about saving hearing lives is watching the response of a patient when they walk out of the office being able to hear better. Kathy strives/focuses/works on/etc. to be the best she can be in her everyday work with patients.

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Customer Reviews

Hammers Hearing is the best audiology, Hearing loss service in the entire area! They take the time to explain everything in detail, conduct state of the art hearing tests, and give a wide range of recommended hearing aids to fit your needs and budget perfectly! They answered all of my...

Tim Gress, on Google
Sharon Washkowiak, on Google
David Jungnickel, on Google

Doug was very professional and kind. Listened to all my thoughts and explained everything thoroughly! Kathy was very friendly and kind! Great place for all your hearing needs.

Mary Troglodytes, on Google
JR Steele, on Google

Highly recommended.. Great people, reasonable helpful and very on point

Neal Porter, on Google
Doug, on Google
John Ryba, on Google

Great service.

Carl Garten, on Google

Doug does a great job diagnosing, fitting, adjusting, and servicing your hearing aids. The technology of their product is amazing. Follow-up included which makes it an ongoing relationship. Highly recommend.

James Broedlow, on Google

Incredible service on short notice. Thank you Heather!

Debbie Redshaw, on Google

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